BARANA
Astrological

Refund and Returns Policy

Website: https://lankabarana.com Effective Date: April 30, 2026 Last Updated: April 30, 2026

Introduction

At Barana (lankabarana.com), we are committed to delivering high-quality astrological services with care, accuracy, and personal attention. This Refund and Returns Policy outlines the conditions under which refunds may be requested and how returns are handled for our services and any physical materials (such as printed readings or publications).

By placing an order or requesting a service from us, you agree to the terms set out below.

1. Nature of Our Services

Our services are personalized astrological readings prepared manually by our astrologer, Premadasa Kaluthanthiri, based on the principles of Indian Astrology. Each reading is custom-made using the unique birth details (date, time, and place of birth) provided by the client.

Because each reading is individually prepared and time-intensive, refunds are subject to the specific conditions outlined in this policy.

2. Refund Eligibility
a) Refunds Are Available When:
  • The service has not yet been started at the time of your refund request
  • We are unable to deliver the service due to reasons attributable to us
  • A technical error or duplicate payment has occurred during your transaction
  • The service delivered is substantially different from what was originally agreed upon
b) Refunds Are NOT Available When:
  • The reading has already been prepared and delivered to you
  • You provided inaccurate or incomplete birth details, resulting in a reading you are not satisfied with
  • You change your mind after the reading has been completed
  • You disagree with the content or predictions of the reading (astrological readings are interpretive in nature and outcomes cannot be guaranteed)
  • The request is made after 7 days from the date of delivery
3. How to Request a Refund

To request a refund, please contact us within 7 days of your original payment or service delivery date with the following information:

  • Your full name as used during the order
  • Date of payment and order/reference number (if available)
  • The email address or phone number used at the time of booking
  • A clear reason for the refund request
  • Any supporting evidence (e.g., proof of duplicate payment)

Contact details: Email: barana1950@yahoo.com Phone: +94 11 27 02 788 / +94 27 02 788

4. Refund Processing Time

Once your refund request is received and reviewed:

  • We will respond within 5–7 business days with a decision
  • If approved, refunds will be processed within 10–14 business days through the original payment method
  • Depending on your bank or payment provider, additional time may be required for the refund to reflect in your account
  • Bank transaction charges, if any, will be deducted from the refund amount
5. Returns of Physical Items

If you have purchased printed publications, books, or hardcopy reading reports from us, the following return conditions apply:

Returns Are Accepted If:

  • The item is damaged or defective upon arrival
  • You have received the wrong item
  • The return request is made within 7 days of receiving the item

Returns Are NOT Accepted If:

  • The item shows signs of use, damage, or alteration by the customer
  • The item is a personalized printed reading (these cannot be resold and are non-returnable)
  • The request is made after 7 days of delivery

Return Procedure:

  1. Contact us via email or phone within 7 days of receiving the item
  2. Provide photos and a description of the issue
  3. Upon approval, ship the item back to the address we provide
  4. Return shipping costs are the customer’s responsibility unless the return is due to our error
  5. Once we receive and inspect the item, a refund or replacement will be issued within 10–14 business days
6. Cancellations

You may cancel a service request under the following conditions:

  • Before work begins: Full refund will be issued
  • After work has started but before delivery: A partial refund may be considered, with deductions for time and effort already invested
  • After delivery: Cancellations are not accepted, and no refund will be issued

To cancel, please contact us as soon as possible using the details provided in Section 3.

7. Late or Missing Refunds

If you have not received a refund within the expected timeframe:

  1. Check your bank account again
  2. Contact your credit card company or bank — it may take additional time before the refund is officially posted
  3. If you have done all of the above and still have not received your refund, please contact us at barana1950@yahoo.com
8. Non-Refundable Services

The following are strictly non-refundable:

  • Completed and delivered horoscope readings
  • Auspicious time forecasts that have already been provided
  • Custom consultations that have been conducted
  • Personalized printed readings shipped to the customer
  • Digital downloads or content already accessed
9. Service Quality Concerns

If you are dissatisfied with the quality of a delivered reading, please contact us to discuss your concerns. While we cannot guarantee the outcomes of astrological predictions, we are committed to ensuring our service delivery meets the standards we promise. In genuine cases of service-quality issues, we may offer:

  • A review or revision of the reading
  • A partial credit toward a future service
  • Other reasonable resolutions at our discretion

This is offered as a goodwill gesture and is not a guaranteed entitlement under this policy.

10. Force Majeure

Barana shall not be liable to issue refunds for delays or non-delivery caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Internet or postal service disruptions
  • Government restrictions or lockdowns
  • Health emergencies affecting our astrologer

In such cases, we will work with you to reschedule or deliver the service as soon as reasonably possible.

11. Changes to This Policy

We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Refund requests will be processed according to the policy in effect at the time of the original transaction.

12. Contact Us

For any questions, concerns, or refund/return requests, please reach out to us:

Barana Email: barana1950@yahoo.com Phone: +94 11 27 02 788 / +94 27 02 788 Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM Website: https://lankabarana.com

By placing an order or using our services, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy.

apijaya apijaya katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp katakjp apijaya apijaya apijaya apijaya apijaya gadaitoto gadaitoto pakjp slot gacor Karyawan Muda Raup 20 Juta dari Black Scatter Rahasia Tips Trik analisis pola spin gates of olympus hendra senyum bapak sebelah nemuin keseruan mahjong ways malam minggu bocoran pola mahjong ways anto supir grab setiap pagi bu rina guru sd ketagihan pola scatter gates of olympus cerita mas agus tiap malam main mahjong ways dino tukang service hp hobi analisis gates of olympus filosofi main mahjong ways pak karno tukang bakso kisah ibu tini pedagang sayur jago baca pola gates of olympus mas fajar ngitung peluang mahjong ways dari pengalaman mbak dewi karyawati main gates of olympus jam istirahat nina desainer freelance cek pola gates of olympus pagi pak budi sopir angkot nemuin pola mahjong ways pak santoso pelajari ritme mahjong ways sambil ngopi pak tarno pensiunan pns lebih milih mahjong ways pengalaman pertama mas yoga main gates of olympus ketagihan perjalanan eko fasih baca pola mahjong ways gates of olympus rizal anak kuliah iseng coba mahjong ways nagih siti penasaran mahjong ways kini paham polanya warung kopi pak madi basecamp diskusi pola mahjong ways yanti pegawai minimarket hafal ritme gates of olympus karyawan muda raup 20 juta dari black scatter rahasia tips trik